Managed Services
MNGD ensures the continued operation of our clients’ workplace technology solutions via our comprehensive managed services support, with our dedicated specialist staff providing both remote and onsite assistance.
Managed Services
Specialist systems require specialist support, with MNGD's tailored managed services support designed to fill the industry gap of post-project engagement, streamlining operations and allowing businesses to devote time and attention to their core activities. This includes taking on the time-consuming tasks of handling multiple subscriptions and firmware updates, managing technology upgrades and strategy, and maintaining end-user relationships with manufacturers.
MNGD's experienced specialist staff manage client technology resources, delivering comprehensive remote and onsite support as required. Our pool of multidisciplinary service engineers are dedicated to customer care, encompassing support staff to respond to calls and service tickets, technicians to oversee system maintenance, real-time monitoring, system utilisation analysis and reporting, and project managers, engineers and software developers for AV and ICT-based projects.