Case Study

Ferrero’s Office

BACKGROUND

The Ferrero Australia head office in Sydney is the company’s first office globally to adapt a centrally managed, network-based AV solution, with MNGD having been tasked with designing a system encompassing eight separate spaces, each with different requirements.

The project presented a number of challenges, and with the various spaces utilising different models and versions of Cisco-based video conferencing devices, it was necessary to find a way to control these devices via a single user interface.

MNGD designed and installed a tailored solution, comprising a central rack housing a Crestron DM NVX network video system, capable of sending video to any connected display over the network, with the centralised design allowing for operation, maintenance and monitoring from a single location.

Enabling control of the Cisco video conferencing devices, our Crestron Master Programmer wrote a customised C# code, which provided the added benefit of controlling the AV system from a single touch panel (instead of a separate, dedicated panel).

This system exceeded Ferrero’s requirements, with MNGD overseeing the implementation of accessible meeting room and video conferencing solutions, which allow for easy management by Ferrero’s IT department.

 

System Overview

Central Rack

The central rack holds all of the AV equipment required for audio routing and amplification, video routing and control of each of the separate systems, featuring:

  • A Crestron DM NVX network video system.
  • A Biamp digital signal processor (DSP) and amplifiers.
  • A Crestron control processor, integrating each piece of hardware and allowing single-touch control.

 

Boardroom System

The boardroom system, controlled via a Crestron TSW-1060 touch panel, with custom C# code to operate the Cisco video conferencing system, features:

  • Dual 86” LG displays, receiving network video from the Crestron DM NVX system located in the central rack.
  • Video conferencing provided by a Cisco camera, ceiling microphones and codec.
  • Audio provided by six Crestron Saros in-ceiling speakers, amplified by a Crestron amplifier.

Kitchen/Breakout Space

The kitchen/breakout space, controlled via a Crestron TSW-760 touch panel, with a custom GUI to operate the Cisco video conferencing system, is designed for informal meetings of large groups, featuring:

  • An NEC projector, Grandview 120” motorised screen and Sony display, receiving network video from the Crestron DM NVX system located in the central rack.
  • A Shure Microflex system sends microphone audio via the network to the shared Biamp DSP in the central rack.
  • Audio from the network video is extracted from the Crestron DM NVX frame to the shared Biamp DSP, which sends processed audio to Crestron amplifiers, then to Crestron Saros in-ceiling speakers.
  • Video conferencing is provided via four Cisco 1080p video conference cameras and the video conference codec in the central rack.

Reception System

The reception system, controlled via a Crestron TSW-760 touch panel, features:

  • A Sony display, receiving network video from the Crestron DM NVX system located in the central rack.
  • Audio is also extracted from the Crestron de-embedder, amplified via a Crestron amplifier and output to Crestron Saros in-ceiling speakers.

Other Rooms

Four meeting rooms are designed as medium-sized collaboration spaces, each featuring a 75” Samsung display, with a Cisco TelePresence SX10 Quick Set all-in-one video conferencing system (also featuring a Barco ClickShare CSE-200 wireless presentation system).

The finance, sales, GM and HR rooms are designed as smaller-sized collaboration spaces, each featuring a 55” Samsung display, with a Cisco TelePresence SX10 Quick Set all-in-one video conferencing system (also featuring a Barco ClickShare CSE-200 wireless presentation system).

In addition to this, a “Tech Bar”, designed for quick presentations to small groups, features a 55” Samsung display with an HDMI wall plate.